PRIVACY NOTICE

By this privacy notice, THE ONE CANCUN AGENCIA DE VIAJES, S. A. DE C. V., informs you about the use, disclosure, retention and protection of the personal information that has been collected from you, as well as your entitled rights under the Federal Law for the Protection of Personal Data in Possession of Private Persons (Ley Federal de Protección de Datos Personales en Posesión de los Particulares).

Collection of your personal information

When you make a transport booking through Westin Cancún SVO México, Inc. service, you have provided specific information that is classified as “personal information” under the Federal Law for the Protection of Personal Data in Possession of Private Persons (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), as well as additional information regarding the method of payment.
If the payment is made on-line through the access to (link), the personal information collected on your booking process will be used by THE ONE CANCUN AGENCIA DE VIAJES, S. A. DE C. V., in order to conclude the contract of transportation services.
For those reasons, when you choose the on-line payment, you agree and you are consenting that THE ONE CANCUN AGENCIA DE VIAJES, S. A. DE C. V., collects, uses, discloses and retains your personal and additional information of the kinds described below:
a) Personal information

• Name
• Telephone number
• E-mail address

b) Additional Information

• Flight information: (flight number, origin and destiny, airline, flight time, etc.)
• Number of passengers traveling with the booked transport service
• Kind of transportation required, as well as its origin and destiny
• Credit or Debit card: number, cardholder, CVC

Use and retention of the personal and aditional information

The personal information of the kinds described as: holder of the booking, telephone, e-mail, flight details (number of flight, origin and destiny, airline, flight time), number of passengers traveling with the booked service, kind of transportation service (origin and destiny), may be used in order to provide the transportation service required, which may include the transfer from-to: airport-hotel, hotel-airport, airport-various destinies, hotel-various destinies, rent of the transportation unit, or any other service offered by THE ONE CANCUN AGENCIA DE VIAJES, S. A. DE C. V.

The collected information may be kept until the transportation booked service is provided. With the performance of the service required, all the collected information will be deleted from our system and no general database will be created..

Regarding the on-line payment, the information of the kinds described as: credit or debit card number, cardholder and CVC will be used exclusively for the payment of the transportation booking..

Once the online payment is verified by THE ONE CANCUN AGENCIA DE VIAJES, S. A. DE C. V., all the collected information regarding the payment method will be deleted from our system and no general database will be created..

Disclosure of your personal information

You have the right to change and withdraw your personal information, as well as oppose the use of them, or revoke the consent to disclose them; however, any of these actions or the absolute withdrawal of all the personal information will affect the transportation service performance, because all the information required is fundamental for the purpose of the service.

If you want to know the process, requirements and deadlines of changing or withdrawing you personal information, you can contact us on.

Changes and personal information withdrawals

You have the right to change and withdraw your personal information, as well as oppose the use of them, or revoke the consent to disclose them; however, any of these actions or the absolute withdrawal of all the personal information will affect the transportation service performance, because all the information required is fundamental for the purpose of the service .

If you want to know the process, requirements and deadlines of changing or withdrawing you personal information, you can contact us on: webcontact@theonecancun.com

Changes to this notice

Changes to this notice We may amend this Privacy Notice at any time by posting the amended terms on this site. In any case you can consult the latest update of this privacy notice via e-mail to: webcontact@theonecancun.com

Contact Any question or complaint about this Privacy Notice, you can reach THE ONE CANCUN AGENCIA DE VIAJES, S. A. DE C. V., by sending us an e-mail to: webcontact@theonecancun.com, Attn “administración The One Cancun Agencia de Viajes” or sending us a letter toAv. Bonampak, MZ. 1, PISO 5, No Int. 500,SM 06. Cancún, Quintana Roo..